Is this ever going to get fixed?

Ive played through twice now and have run into the same problem. Ill finish both Wutai missions, go to Bone Village after Arieth leaves, and the game wont let me climb the ladder to the upper area to find the Lunar Harp. Ive wasted a considerable amount of time waiting for this glitch to get fixed after all whole year and keep running into the same problem after spending a considerable amount of money. When are you going to fix thisll game?!?

Ipadhatesme about FINAL FANTASY VII, v1.0.5